He discusses:
- solutions for dealing with the issue of people currently in inappropriate long-stay arrangements
- how individuals and their families must be centrally involved in discussions and decisions about care arrangements
- proposals to ensure effective accountability will include inspections without notice by the Care Quality Commission with as much involvement as possible of people with learning disabilities so their perspective can be taken into account
- plans to produce guidelines on the appropriate use of restraint, and to ensure workers are able to whistle-blow when they see things going wrong.