Customers will be able to use our online services throughout the Christmas and New Year period.
| Date | Contact centre opening times |
|---|---|
| Monday 22 December | 8am to 7pm (normal hours) |
| Tuesday 23 December | 8am to 7pm (normal hours) |
| Christmas Eve 24 December | 8am to midday |
| Christmas Day 25 December | closed |
| Boxing Day 26 December | closed |
| Saturday 27 December | 8am to 2pm (normal hours) |
| Monday 29 December | 8am to 5:30pm |
| Tuesday 30 December | 8am to 5:30pm |
| Wednesday 31 December | 8am to 5:30pm |
| New Year’s Day 1 January 2026 | closed |
| Friday 2 January | 8am to 7pm (normal hours) |
| Saturday 3 January | 8am to 2pm (normal hours) |