Our Crown Court collections and enforcement agent is now known as Marston Holdings instead of Rossendales.
Why is this important?
You need to be aware that:
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all LAA automated letters and LAA templates will use the name Marston Holdings when referring to the collections and enforcement agency or debt recovery company
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online payments will in future need to be made on the Marston Holdings website
How do clients contact Marston Holdings?
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www.marstonholdings.co.uk is where to go for online payments. Once on the home page go to ‘make an online payment’ and then click ‘Legal Aid Agency’ payments on the dropdown menu
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complaints@marstongroup.co.uk – for any complaints in client dealings with Marston Holdings
Why is this happening now?
Marston Holdings have decided to change the name of Rossendales along with those of a number of other companies as part of their corporate branding strategy.