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Valuation Office Agency

Valuation Office Agency

The Valuation Office Agency (VOA) is an executive agency of HM Revenue and Customs responsible for providing property valuations and property advice to support taxation and local government services in England and Wales.

Communication Overview

Total releases

Number of press releases published by this department during the last 12 months, based on publicly available announcements.
11

Avg per month

Average number of press releases published per calendar month over the last 12 months. This smooths short-term fluctuations in publishing activity.
0.9

Avg word count

Average length of published press releases, measured in words. Calculated only for months where content was published.
515

Avg readability

Average Flesch Reading Ease score across all published press releases. Higher values indicate plainer English. Scores are indicative only and vary by subject matter.
43.5

Friday PM releases

Percentage of press releases published after 3pm on Fridays, relative to the department’s total output during the period.
0%

Single-release items

Estimated proportion of announcements published once, without a closely related follow-up release during the same period. This is based on similarity of titles and timing.
100%
Metrics are descriptive only and indicate publication patterns rather than intent or impact.

Releases per month

Based on publicly published press releases (last 12 months)

52 articles

Showing 1-30

VOA refuses to deal with group of business rates agents

VOA refuses to deal with group of business rates agents

Friday, 19 December 2025

Action comes after investigations into serious breaches of agent standards....

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Business rates revaluation 2026

Business rates revaluation 2026

Thursday, 04 December 2025

You can now see the future rateable value for your business property....

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High Value Council Tax Surcharge

High Value Council Tax Surcharge

Friday, 28 November 2025

Key information about the new charge....

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Claim your property to manage your valuation

Claim your property to manage your valuation

Monday, 03 November 2025

Make sure you have claimed your property in your business rates valuation account....

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Stay informed about your business rates

Stay informed about your business rates

Wednesday, 03 September 2025

Be the first to know about changes to your property’s value by registering for a business rates valuation account. ...

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Check your business rates agent’s name

Check your business rates agent’s name

Thursday, 24 July 2025

Make sure your business rates agent’s name in our system matches your contract....

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How to choose a business rates agent

How to choose a business rates agent

Thursday, 24 July 2025

New advice to help you choose a business rates agent....

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VOA launches 2025 surveyor returner programme

VOA launches 2025 surveyor returner programme

Thursday, 24 July 2025

The programme is open to qualified chartered surveyors who have had a break from the profession....

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Changes to the Valuation Office Agency

Changes to the Valuation Office Agency

Thursday, 01 May 2025

An update for our customers....

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New guidance to help check property details

New guidance to help check property details

Monday, 07 April 2025

The VOA has new guidance for customers who want to check the details we hold about their business property. ...

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How to challenge your Council Tax band: a step by step guide

How to challenge your Council Tax band: a step by step guide

Tuesday, 18 March 2025

Find out how to challenge your Council Tax band with clear steps to guide you through the process. ...

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Third business rates agent suspended

Third business rates agent suspended

Tuesday, 28 January 2025

VOA continues its investigation into potential breaches of its standards....

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Temporary suspension of business rates agents

Temporary suspension of business rates agents

Monday, 20 January 2025

Agents suspended as the VOA investigates a potential breach of its standards....

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Sharing more information on business rates valuations

Sharing more information on business rates valuations

Thursday, 02 January 2025

The VOA has published details about how it will improve the information it discloses on business rates valuations. ...

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Statistics on business floorspace

Statistics on business floorspace

Monday, 23 December 2024

We’re asking for your views on how we share some of our statistics....

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Warning of false VOA emails

Warning of false VOA emails

Thursday, 12 December 2024

Be aware of emails claiming to be from the VOA. ...

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Damage to business and property caused by flooding

Damage to business and property caused by flooding

Thursday, 28 November 2024

If your home or business is damaged due to flooding you may be entitled to a Council Tax reduction or business rates relief. ...

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Warning of false claims

Warning of false claims

Monday, 01 July 2024

Be aware of false claims about deadlines to appeal the 2023 list for business rates....

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Council Tax: your questions answered

Council Tax: your questions answered

Tuesday, 09 April 2024

Explaining the process for challenging your Council Tax band and answering some common questions....

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Providing trade information for self catering holiday lets

Providing trade information for self catering holiday lets

Tuesday, 13 February 2024

The VOA is asking some owners of self-catering holiday lets for further information about their property....

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VOA launches new standards for agents

VOA launches new standards for agents

Thursday, 01 February 2024

The VOA has a new set of standards that apply to all agents....

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Be wary of rogue business rates agents

Be wary of rogue business rates agents

Wednesday, 20 December 2023

If you want an agent to manage your business rates, use our checklist to choose one. Don’t let an agent choose you....

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Council Tax reform in Wales

Council Tax reform in Wales

Tuesday, 14 November 2023

We’re asking for information about working farms and mobile homes....

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Non domestic rating: challenges and changes dummy statistical release

Non domestic rating: challenges and changes dummy statistical release

Thursday, 03 August 2023

The Valuation Office Agency (VOA) has changed the way it presents statistics for the 2023 non-domestic rating lists....

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Last weeks to contribute to business valuation consultation

Last weeks to contribute to business valuation consultation

Tuesday, 09 May 2023

Have your say before 7 June on proposals to disclose more information on business rates valuations....

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2023 Non Domestic Rating list

2023 Non Domestic Rating list

Monday, 03 April 2023

You can now see the rateable value for your business property and tell us if you think it is too high....

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Changes to business rates rules for self catering properties

Changes to business rates rules for self catering properties

Saturday, 01 April 2023

New rules on lettings for self-catering properties you will need to meet to continue to be eligible for business rates....

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Wales adopts Check, Challenge Appeal process

Wales adopts Check, Challenge Appeal process

Wednesday, 22 March 2023

The new system replaces making a proposal to alter the valuation of your non-domestic property....

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Watch our webinar on business rates

Watch our webinar on business rates

Friday, 17 March 2023

We have a new webinar on understanding business rates available to watch....

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Have your say on greater disclosure of valuation information

Have your say on greater disclosure of valuation information

Wednesday, 15 March 2023

Tell us what you think about proposals for the Valuation Office Agency to disclose more information on business rates valuations....

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