Department for Transport
Passenger Focus (officially the Passengers' Council) is the independent Passenger Watchdog, whose mission is to get the best deal for passengers. Passenger Focus represents rail passengers in England, Scotland and Wales, bus and tram passengers in England (outside London) and passengers on scheduled domestic coach services in England.
Established by Railways Act 2005 (as amended).
| Address | 3rd Floor, Fleetbank House, 2-6 Salisbury Square, London EC4Y 8JX |
| Phone | 0300 123 0855 |
| jon.carter@passengerfocus.org.uk | |
| Website | http://www.passengerfocus.org.uk/ |
| Chair | Colin Foxall CBE |
| Chief Executive / Secretary | Anthony Smith |
Please note that we are currently updating the public bodies data, and some information may not be up to date.