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The Housing Ombudsman

Department for Communities and Local Government

To devise and administer schemes for the investigation of complaints and the resolution of disputes between social landlords and residential tenants (recently revised to include Localism Act 2011 changes). From 1 April 2013, the organisation has become the 'Housing Ombudsman'.

Established 1 April 1997 but ceased to operate under the Independent Housing Ombudsman Scheme from 1 April 2013 as a result of change in governance arrangements to become Corporation Sole, known as the 'Housing Ombudsman'.


Address81 Aldwych, London, WC2B 4HN
Phone020 7421 3800
Emailinfo@housing-ombudsman.org.uk
Websitehttp://www.housing-ombudsman.org.uk/
Chair No longer have a Chairman as of 1 April 2013. Mike Bile is a Corperation Sole.
Chief Executive / SecretaryMike Biles (Housing Ombudsman)

Please note that we are currently updating the public bodies data, and some information may not be up to date.

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