Our telephone helpline will be open during the following hours:
| Day | Opening Times |
|---|---|
| Friday 22 December | 8.30am to 3pm |
| Monday 25 December | Closed |
|---|
| Tuesday 26 December | Closed |
|---|
| Wednesday 27 December | 08.30am to 3pm |
|---|
| Thursday 28 December | 08.30am to 5pm |
|---|
| Friday 29 December | 08.30am to 3pm |
|---|
| Monday 1 January | Closed |
|---|
| Tuesday 2 January | Closed |
|---|
From Wednesday 3 January these services will return to the following opening hours.
| Day | Opening Times |
|---|---|
| Monday | 8.30am to 5pm |
| Tuesday | 8.30am to 5pm |
|---|
| Wednesday | 8.30am to 3pm |
|---|
| Thursday | 8.30am to 5pm |
|---|
| Friday | 8.30am to 5pm |
|---|
You can still apply online throughout this time.
Contact CICA
- Telephone: 0300 003 3601
- From outside the UK: +44 20 3684 2517
- Relay UK (if you cannot hear or speak on the phone): 18001 0300 003 3601
- Find out about call charges