Our telephone helpline and live chat will be open during the following hours:
| Day | Opening Times |
|---|---|
| Friday 24 December | 8.30am to 3.30pm |
| Monday 27 December | Closed |
| Tuesday 28 December | Closed |
| Wednesday 29 December | 10am to 5pm |
| Thursday 30 December | 08.30am to 5pm |
| Friday 31 December | 08.30am to 3.30pm |
| Monday 3 January | Closed |
| Tuesday 4 January | Closed |
From Wednesday 5 January these services will return to the following opening hours.
| Day | Opening Times |
|---|---|
| Monday | 8.30am to 5pm |
| Tuesday | 8.30am to 5pm |
| Wednesday | 10am to 5pm |
| Thursday | 8.30am to 5pm |
| Friday | 8.30am to 5pm |
You can continue to use our online application service throughout this time.
Contact CICA
• Telephone: 0300 003 3601
• From outside the UK: +44 20 3684 2517
• Relay UK (if you cannot hear or speak on the phone): 18001 0300 003 3601